1. How do I contact you?

You can contact us via email at lifepawofficial@gmail.com or through our Contact Us page on our website. Our customer service team is available to assist you Monday through Friday, from 9 AM to 5 PM EST.

2. Where are your products shipped from?

Our products are shipped from various suppliers located around the world, including the United States, Europe, and Asia. This allows us to offer a wide range of products and the best prices to our customers.

3. Can I get a refund on my products?

Yes, we offer a 30-day refund policy. If you are not completely satisfied with your purchase, you can return the product within 30 days of receiving it for a full refund. Please ensure that the product is in its original condition and packaging. To initiate a return, please contact our customer service team at lifepawofficial@gmail.com.

4. How long will it take to receive my order?

Shipping times vary depending on the product and the destination. On average, orders are processed within 2-5 business days and shipped out. Delivery can take between 10-20 business days, depending on your location. You will receive a tracking number once your order has been shipped.

5. Do you offer international shipping?

Yes, we offer international shipping to most countries. Shipping costs and delivery times will vary based on your location. Please refer to our Shipping Policy page for more details.

6. What should I do if I receive a damaged or defective product?

If you receive a damaged or defective product, please contact us immediately at lifepawofficial@gmail.com with your order number and a photo of the damaged item. We will work with you to resolve the issue as quickly as possible, either by providing a replacement or issuing a refund.

7. Can I change or cancel my order after it has been placed?

We process orders quickly to ensure timely delivery. If you need to change or cancel your order, please contact us within 24 hours of placing your order. While we cannot guarantee changes or cancellations after this time, we will do our best to accommodate your request.

8. How do I track my order?

Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. You can also track your order through the Track My Order page on our website by entering your order number.

9. What payment methods do you accept?

We accept various payment methods, including major credit cards (Visa, MasterCard, American Express) and PayPal. All transactions are secure and encrypted to ensure your privacy and security.

10. Do you offer discounts or promotions?

Yes, we periodically offer discounts and promotions. To stay updated on our latest offers, please subscribe to our newsletter and follow us on social media